About XGEN AI

Generative AI for eCommerce teams

Fueling the future of full-stack AI verticalization in eCommerce

Our Story

We’re transforming eCommerce teams into AI experts

XGEN AI empowers eCommerce teams to harness the full potential of generative AI, transforming complex challenges into seamless, human-centric merchandising solutions.

Founded in 2020, XGEN AI introduced a composable AI platform tailored for eCommerce teams. We bring advanced AI models—ranging from deep learning to computer vision— to brands interested in personalized shopping experiences without the need for extensive technical expertise. Even though we focus on real-time data and hyper-personalization, XGEN AI offers more than a technological solution; it redefines the retail experience, placing human connection at the heart of digital commerce.

Our mission is to empower eCommerce teams to rapidly, deploy and implement AI into their digital ecosystem. Our user-friendly eCommerce Artificial Intelligence Platform (eAIP) provides the tools to design and construct tailored solutions that require no prior AI experience. We are placing brands in control of shaping the future of their own AI. We will show you how.

We are not a black box. We are Composable AI.

We are not a closed system; we are a unique composable AI solution for eCommerce. Our comprehensive eComm-ready AI Model library, offers Deep Learning, Machine Learning, Reinforcement Learning, Computer Vision, Generative AI, and Quantum AI. We provide you the tools to quickly and seamlessly design and construct tailored solutions that cater exclusively to your needs, ensuring they are uniquely yours.

Welcome to the new world of AI where you are the expert.

AI is rapidly driving global innovation, with only those mastering its intricacies rising to prominence. However, for brands, AI often feels distant and confined to expert developers, especially in eCommerce where reliance on off-the-shelf SAAS products can lead to outdated technology and a significant gap between innovation and accessibility. We have closed that gap.

Our leadership Team

The humans behind XGEN
Fueling the future of full-stack AI verticalization in eCommerce.

Charlie Cole

President

Mark Steele

Chief Executive Officer

Frank Faricy

Founder & Chief Innovation Officer

Careers

Join our team
Work at a fast-moving startup. Flexible remote work within supported time zones. Diverse projects – no two days are the same.
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Partnerships

Partners with XGEN AI
Whether you’re a technology provider or a industry expert, we’re here to help you grow your business.
AWS
AWS
AWS
Featured Partner
AWS
Watch our Founder, Frank Faricy, describe how we enable digital teams to rapidly and easily create, configure and deploy their own AI-powered solutions.
Learn more →
SAP
SAP
SAP
Featured Partner
SAP
Real-time predictions against the full product catalog, Leverages automated model training, deployment, testing, and optimization to drive the ideal, optimized predictions for each individual customer
Learn more →